December 27, 2019

Health & Wellbeing

By Fix Events

Shelter helps millions of people every year struggling with bad housing or homelessness through their advice, support and legal services. And they campaign to make sure that, one day, no one will have to turn to them for help.

Last year, 4.5 million people went to Shelter for help - online, in person and over the phone. Their advisers and legal experts offer practical advice and support to help each of these people find a home, keep a home and make it safe and secure.

But as the number of people turning to Shelter increases, so does the demand on their advisers. With your help and support we can make sure that no one faces bad housing or homelessness alone. They won't stop until there's a home for everyone. 

• Last year, Shelter’s advice and legal staff gave face-to-face help to 26,761 households and their helpline team gave advice to 44,134 households. Shelter spends an average of 25 minutes talking to each caller had 37,216 conversations with people through their webchat service last year.

• Shelter helped 12,000 households halt their eviction or repossession proceeding and kept their homes
• Shelter helped 5,400 homeless find somewhere to live
• Thanks to Shelter, 16,000 households are now coping or managing better on a day-to-day basis
• Shelter helped 3,000 households improve their financial situation

Shelter have also influenced the policies of government and other organisations – some wins include…

• £400 million pledged by the government to remove dangerous cladding in the wake of Grenfell Tower.
• Letting fees to be banned. This is due to come into effect in 2019, a move which will save renters an average of £200.

Visit their website for more information https://england.shelter.org.uk/